Notre Dame Hospice

My mom will get a world record for being in hospice for the longest time. I loved the first hospice, Passages, but their in patient respite was horrible. My mom came back from three days hungry, thirsty, and dazed. So I wanted a hospice that was better on the respite end. I signed up with Notre Dame. The in patient respite is better, but not great. They don't have the time to feed or give her liquid either. It does take me 40 minutes to do that. My big gripe is that Notre Dame doesn't do covid vaccines...Passages did. I have to beg for supplies, and the aid comes at different times every visit. 11:00, 1:00, 3:30.... I have no idea when she's coming. Shower waits until she comes, lunch waits until she comes. My mom has had four chest x-rays because they require a TB test before going in. My mom sees no one except me and the nurse and the aids, gets no covid shots, but they are concerned about her spreading TB. Shout out to Diane the nurse....she is lovely.

I am the husband of a very recently deceased patient of Notre dame hospice. I am sharing my personal experience with this organization as my wife’s caregiver. While overall the staff and professional attentiveness that was provided was at the level of good, my personal experience with the nurse and social worker assigned to my wife’s case were very robotic. The industry of hospice is one that requires a sympathetic nature and warm bedside manner, in which the two persons I’ve mentioned were neither of these. I’m of course not certain as too why? But please know that there are always those in job fields which should not be!

My family and I used Notre Dame Hospice for my mom. At first we thought they were great due to the amount of communication we had with them. Things changed when my sisters and I complained the people they were sending to bathe my mom were not doing a good job. My mom had a smell that I tried to explain to them was because she was not being bathe properly. The nurse that came to take care of mom also had an attitude with us because we complained. I was on the phone with her one day and had to let her know that I was getting off the phone before one of us says something we will both regret. When I was in town, I would bathe my mom and the smell would no longer be there. The final straw was when my mom passed; we contacted them to let them know and it took the nurse almost 2 hours to get to the house. According to the office she was down the street from my parents house, but it still took her almost 2 hours to get there. The only person that I would give a much better score to is Francis Wellington. I understand that no one will ever take care of your loved one the way you will, but they need to do a better job.