365 Hospice - Monroeville

During our time of grievement our hospice staff was neglectful towards the end with our great-grandmother. Not only were we dealing with her passing but they had called the state on the home health care agency we had. They never gave me a chance to speak with the other agency about what had happened. They havent reached out once to us about how the family is after. Only to speak about picking up equipment. We had Oxygen delivered the day before her passing and because the hospice nurse knew the department of aging was coming she was very quick to leave our home and I wasnt showed how to use the oxygen machine properly until the other nurse came out later that night. Very dissapointed

I highly recommend with a 10 Star rating! Not only did they take care of my mom, they took care of us. If you needed anything or anyone, it was provided. To the smallest things like dying moms hair. Or a big thing like a lift to get her out of bed. There is so much more examples I could tell you. Personally I have no idea how we would have made it without their services and comfort. I always believed that hospice was for when ur family member was on their deathbed. It’s not true! Don’t wait and do it alone. This way you can spend more quality time with your loved one.

I've worked with this company for years with several loved ones. Ashley G is a true lifeline to families. She has went above and beyond to help our families. Star,,our CNA is always on time,,does her job extremely well and is very friendly and knowledgeable. I've never worked with anyone better. I would 1000% recommend this company to anyone needing this service.