Compassus - Allentown

Compassus is very helpful. They provide great hospice services to our residents and are helpful to our staff as well.

Compasses was on my mother’s case about one month. I met many of the nurses and aids were they were very kind to me. What has me so devastated is that my mother mother died alone early on a Saturday morning. I alone went up to see her body. There was no one from Compassus there and I never ever heard from anyone from Compassus. That following Thursday, I finally called and asked them. Do you usually follow up with family after a death and they said oh yes. Looking at their records, they only had my sister‘s name written down. I meet the lead nurse on her case 4 times. They spoke to Sister after my mother died, but NOT me. They knew my mother had two daughters. After my call, they did try to get a hold of me which I appreciate was just unable to pick up the calls. The-other thing that I wish could’ve happened, was could’ve done something special that my mom really liked. She loved dogs. I’ve talked to a friend that said their hospice brought in dogs came in played Irish music for their father went over and above to make his passing extra special. This is my first time dealing with the hospice, and I’m sad to say I thought there was so much more they could do on their last few days on the earth. I wish we would’ve met as a family and sat down and discussed would’ve made my mom happy. Sadly, I was not included in discussions about my mom, my sister was. they must realize family dynamics are often very complex. There may be Family members that make decisions and do not keep Other family members informed. I think a family meeting from the get-go would have really helped, including the doctors and nurses. I’m just sad to say it wasn’t a good experience on my part. I am a nurse and I know this was not handeled

Compassionate Care took care of my Mom until her passing recently. They were wonderful! I never felt alone. They kept my Mom comfortable and clean. All the nurses, aids and staff took very good care of my Mom and me. I highly recommend their services. She passed away with dignity. Thank you Compassionate Care!