Compassus - Lancaster

Did not receive the support hospice should provide. When we needed supplies, we had to pick them up, cuz they weren’t making another visit till four days later. When we asked for an extra visit, we were questioned why. We haven’t heard from them since my mother passed away.

As a court appointed guardian, I have had numerous needs to bring Hospice services on board for one of my people. In the years that I have been dealing with Compassus, I have found the staff to be very easy to work with. They have gone out of their way to do special little things to brighten a patient's day. They have kept me informed of care and changes in care needs. They have worked with family members to help with the transitions they need to deal with. My overall feeling is Compassus has been a wonderful addition in many people's last day. Thank you for all of your wonderful staff, they are greatly appreciated.

My mother had a severe stroke in 2014. She slowly faded and in 2018 we turned to compassus for help. It was so difficult to deal with loving my mother and not wanting to lose her but at the same time dealing with how her quality of life was fading. Compassus kept us informed about her medications and comforted us as needed without interfering with the hardest of times. My mom had several scares before she actually passed. When she died Alex Inman was right there. She even waited and was kind enough to walk with us as my mom was taken out of the building. A moment I will never forget and always be greatful for. They didn't stop there. They checked in with each of her children several times and sent encouring readings to support our grieving process. We are forever greatful to Alex and the Compassus staff.