Heartland Hospice - Wyomissing

Absolutely wonderful, caring, authentic team. Angie, Denise, Lainey, Susan, Lori, Jane, and everyone who answered my calls, thank you for the love you showed my dad. Mom is now on hospice and my choice for her hospice team was crystal clear.

Heartland Hospice is wonderful for my mom! We love our aide, Jenn, who is always prompt, kind, and helpful! Vanessa, the RN, is a joy and always finding ways to make sure my mom is getting the best medical care and things needed right away! Denise, the chaplain also provides my mom so much comfort, and great conversations. Lainey, the caseworker is so caring and proactive to help with any needs and has a listening ear. Heartland hospice also found the best volunteers that are a blessing to our family, too! (A special thank you to Keira for her kindness and consistently coming in a timely manner ) It’s been a great experience and we are grateful!

Jen B has been coming to my mother’s house in West Reading, PA and helping me for the last several months. Both my mother and I look forward to the days she is scheduled to visit. My mother looks forward to her visits because Jen is caring, patient, gentle, understanding and very friendly. I look forward to her visits for the same reasons as Mom, but also because Jen is so knowledgeable, hard working and competent. Every time she visits I learn some new trick or way to take care of my mother. She truly understands the stress and challenges I face when left alone to care for Mom and I can tell she wants to lessen my burden. It’s not like she shows up, does her thing and then moves on to the next “project or task”. No, she wants to leave me with some new tool to use when I’m all-by-myself with Mom. For the last two weeks, my mom has been at Spruce Manor Nursing center for respite care. Jen has continued her regularly scheduled visits and has gone “above and beyond” and has also taken extra time to play games with Mom and chat with her. Given the degree of dementia my mom has and given how very hard of hearing she is, both playing games and talking to her can be frustrating and challenging. And to the “outsider” they might even seem pointless. But being the compassionate care giver she is, Jen actually realizes how important these things are and consequently takes the time to do all she can. Further, after her visits, Jen takes the time to call me and let me know how Mom is doing and we will chat for a while. I always feel much better, less stressed and sometimes, even more empowered, after my interactions with Jen. She is an outstanding representative of Heartland Hospice. Another fantastic Heartland representative is nurse Vanessa Langmead. I can tell that she, too, truly cares about her patients and puts their wellbeing at the forefront of her visits. She too goes out of her way to provide me with hints and tips that help make my job a little easier and while she’s here, she will also help me with tasks that most likely aren’t in her job description. If I should ever run into someone looking for a good hospice care company, I would most definitely wholeheartedly endorse Heartland based on my experience with Jen and Vanessa as I’m sure Heartland must have many other similar people.