Memorial White Rose Hospice

Angie is potentially the worst excuse for a Nurse I’ve ever encountered. She was not prepared nor did she know what the medications actually did. Do NOT recommend this company at all.

I would not recommend this hospice based on my family’s experience. During one of the most difficult times in our lives, the level of compassion and support we received was inconsistent at best. While a small number of staff members were kind and attentive, many others came across as indifferent and disengaged. Hospice care should be about providing comfort not only to the patient but also to the family. Unfortunately, we often felt like we were going through this alone, without the emotional support we expected. It often seemed like staff were reluctant to come on weekends, even when we really needed support, and at times we were made to feel guilty for asking. What stood out the most was how often staff mentioned their staff parties. Hearing about that repeatedly while sitting with a dying loved one felt incredibly insensitive and unprofessional. While there’s nothing wrong with that, it’s not something families need to hear about during such a difficult and emotional time. It added to an already painful experience instead of easing it. After my Grandma passed, staff came by but left before the funeral home arrived, which meant our family was left alone during an incredibly difficult moment. This experience left our family feeling unsupported at a time when we needed compassion the most.

I've had a very positive experience with White Rose. Everyone is very professional, kind, and very knowledgeable about their job. I usually have Angie or Jenn. I love those ladies! Even my cat, Bella, is up in their business when they come. Sadly, I'm probably not going to need them anymore soon. I'm finally healing good. Don't get me wrong, I'm very glad I'm healing. It's been a long time coming. But, I am definitely going to miss everyone. They are great at what they do!