Residential Hospice - Moosic

My partner of 24 years just passed away on August the 4th 2026. He had health nurses from late April until July, 2026. The nurses that visited our home were exceptional. They provided the utmost care. My partner was a very funny easy to get along person and he and the nurses always have a great rapport. He had to be moved to in home hospice in July and therefore we no longer could have residential health nurses visit our home. I cannot name every nurse that came to our home because there were so many there are so many people out in our community who are getting Home Health Nursing and therefore we usually had a different nurse at each visit. We really hated to see them go but he had to start hospice. So that is the reason for my 5 rating. Thank you to each nurse who visited us. Thank you for the the excellent care and the friendship and your laughter that you provided in the eye during this most difficult time.

The care that Residential is currently providing my mother, Myrna, is tremendous! Michelle is a godsend & all but 1 of the nurses are wonderful ❤️. I have 2 issues that should be addressed. The triage people need additional training to understand patients needs & what they are there for. Also, 1, & I mean only 1, of the nurses has been "DIFFICULT!" Overall, the care has been top notch! Since posting my initial review my family has encountered management trying to justify this DIFFICULT NURSE'S behavior. This has caused much undue stress for our family. Hospice is supposed to be here to comfort both patient & family.The opposite has occurred over the past few days.Tense phone calls windingup my mom & my family are the last thing needed at times like this. Peace & comfort are needed.Therefore it's time for a change of hospice care companies! *Just an update on this. It's been a year now since mom's passing. With plenty of time to think, I have gone over all of mom's care givers many times. I keep trying to justify the way Residential treated mom & my family. It just doesn't make sense. We were dealing with loosing mom & the help, or lack of help, from Residential, was an unbelievable. Calling the emergency line because mom needed help now. The answer I got every time was to keep an eye on her & if needed call 911. Obviously this is not what I signed up for. After switching companies, my prayers were answered. A wonderful company, Revolutionary came in & everything changed. I wish that I would have found this company first. The care was exceptional. It just makes Residential that much worse.

My initial reaction to Residential Home Health was; i could not be in better hands. Maggie was concerned about my well-being, physically & mentally. After my first visit I'm convinced Maggie will do whatever it takes to improve/restore my health.