Serenity Hospice - Bensalem

Serenity is a top tier provider that I would refer my family and friends to. If you are looking for someone who is efficient, incredibly knowledgeable, and truly cares about what they do, then you should ask for Eric Chelton for assistance.

Serenity sells the bells and whistles well. They are really a mixed bag to be honest. As a medical professional myself, we have found them to be somewhat exhausting. They truly believe they are wonderful..a lot of ego and very little humility. On one hand, they offer great care in the home, working many more hours per week than most other hospice agencies. The nurse is skillful, the aide is dedicated to her job and considerate. The after hours care is TERRIBLE!!!! We were left to our own devices when our loved one had a sudden fever and UTI and had to find a way to get needed supplies and the antibiotics needed on our own. Most hospices have 24/7 med delivery. Serenity does not. Serenity is a mixed bag for sure. They have done some great things, and not so great things. Grateful for the good.

We chose Serenity Hospice for my dad’s care, and it was one of the best decisions we could have made. From the moment they stepped in, they went above and beyond for our family. In a situation where time is so precious and there are no second chances, having the right team makes all the difference and we’re deeply grateful that we had Serenity by our side. Our team was exceptional: Eric, Greg, Chaplain Jack, Nurse Trish, Aide Sylvia, Nurse Taylor, and Nurse Carly. Each of them brought compassion, professionalism, and genuine care during one of the most difficult times in our lives. These people are truly amazing, and we will always remember the kindness and support they gave us. With heartfelt thanks, The Pratt Family