LifePath Hospice - Temple Terrace

My husband received better care at the Melesh Hospice House in Temple Terrace then he did at Moffitt Urgent Care Center. The nurses were awesome and never got upset with him (sometime he would yell at them but it was the brain cancer not him and they respected that). When the home nurse came to the house for her first visit she took one look at his legs and said he needed more care then she could give him. She had him admitted to the Hospice House the same day and they began treatment. Sadly he passed away and never made it back home but they kept him pain free and he just peacefully passed away. My thanks to the doctor, nurses and staff of this facility.

Worst expierence ever! My mom was recieving hospice care and continuous care at home. Her head nurse monica was horrible! We ran out of my moms meds twice! Ran out of suppy molies several times to the point I had to go to hospital and my moms previous nurses had to give me supplies for my mom(thank God for the nurses at hospital who knew and loved mom) 3 different times all after reporting to monica that mom was running low on items. Monica increased my mother medications but never updated anything in system or moms chart. Monica also was very rude, insensitive, and even argumentative. Monica abruptly stopped my mothers care without any explanation and left her without any meds. I had to make several calls to get her meds and a new nurse out who could help us and reevaluate my mom and continuous care was resumed next day. Monica also laughed at us and ignored us when we voiced our concerns or had questions. And she also insulted social worker maria in front of us and implied she didn't know what she was talking about. Which we have all these things and conversations recorded! My mother passed away 8/28/18 about only 3 hours of finally getting her meds from another nurse tammy! Monica NEVER got moms meds to us. Since mom haa passed Monica hasn't contacted us or offered any apology or condolence! We now have a lawyer handling inveatigation. I also brought up all concerns and voicemail and messages with supervisors Mary and shelly. I can honestly say that I wouldn't wish this on my worst enemy. Very cruel and showed no compassion! Please dont trust Monica from Ruby's team with the care of your loved one!

The nurses was extremely kind, caring, competent and empathetic. However their social service people did not listen, and made decisions without respecting the family's decisions. Comfort Care was withheld despite family's specific requests. Would not use them again. Very disappointing experience