AccentCare Hospice - Tampa

AccentCare Hospice team took care of my Moms final needs for a few short weeks, and that care was excellent. Nurses, social worker, music therapy all was great and everyone was kind, clear and patient not only with my mom but also with us, who asked a million questions! We had team Starfish and they were excellent. We had to call one night for mom’s care and the nurse came in really late that night. We are happy we selected Accentcare for my mother’s hospice needs.

LEAVING ONE STAR BECAUSE I CAN'T LEAVE -5! I highly do NOT recommend this service for your loved one. The company OVERPROMISED services they had no staff to deliver. They promised 24 hour in home care and we were lucky to get a 15 minute visit twice a week. At first this was ok, but as my husbands health declined they were supposed to provide 24 hour care and that never happened. While a few of the nurses provided were AMAZING and competent caring humans, there were also some who didn't have any idea what they were doing. Medical supplies that were promised to be provided, took weeks to get straight, they continued to send the wrong things. The office staff and management tells you whatever you want to hear to get your signature. These people are paid on COMISSION to SELL you a service that isn't what they say it is. This SHOULD be a caring and compassionate service to help transition a loved one, not a sales pitch full of half truths and lies like a car salesman! I for one will be reporting this blatant injustice and total RIPOFF of Medicare. My husband is now gone and I can't ever get him back and redo the last moments of his life and this will forever haunt me as the worst experience I've ever had. DO NOT TRUST THIS COMPANY WITH YOUR LOVED ONES CARE.

There was nothing palliative about this care. The one star is because one of our dad's nurses, Kristine, dosed my father without consent and became defensive and combative. I feel she hastened his passing and robbed us of time with him. Her remarks were unprofessional and disrespectful.