Capital City Hospice - Columbus

Capital city hospice is horrible and I do not recommend for anyone to use them. All of the in home nurses are and have been amazing, but their answering service as well as the administrative staff and doctors , the people who sit behind the desks, make decisions and collect a pay check, who are not in the home first hand, yea they all suck!! My mom has stage 4 esophageal cancer that is very progressive and has had an immense increase in her pain getting worse. She is also in the beginning stage of the transition period. She was on morphine tablets 3 times a day with liquid morphine to be used for the breakthrough pain which got her out of the pain with in a matter if minutes, because their job is to provide comfort care and the goal is to keep her pain free so she isnt suffering. Capital city hospice changed her meds and took away what was working, so now she has nothing for when the breakthrough pain works, and it comes and goes at any given time. They also took her off of continuing care and have laid everything on my dad to take care of her on his own. Last night she was in a lot of.pain and he called a nurse to come out. The nurse said that they were not taking any orders for her at this time... Capital city has failed to do their jobs on more than one occasion this has been an ongoing issue. They have failed to provide comfort care as well as continuing care for a dying cancer patient. DO NOT USE THEM!

Overall the care my wife received what's flawless. However, I had an argument with the social worker. She saw to it that I didn't get caretakers monetary compensation through the state that we needed. My wife passed, everything will be okay. I had a little bit of money in savings and that's what savings is for, emergencies. But we could have used the help provided by the state that we were denied by the social worker. But the nurses that helped us were awesome. If I'm ever in the God awful situation where I have to hire hospice again, I would hire this company despite the petulant social worker.

My father died just today and I wanted to immediately acknowledge this absolutely wonderful team of folks. My sister and I are both nurses, and it was evident to us how committed every team member was to providing patients and families a comfortable and peaceful transition. I want to especially recognize social worker Becca who sat with us for the last 7 or so hours of my dad’s life. That was not something we expected, but she was such a wonderful and calming presence. Nurses Beth, Tara and Casey and a few others who visited were all incredibly kind, caring and professional as well. The staff provided 24/7 care for my dad at his assisted living facility for the last 2 days of his life which gave us so much peace and allowed us to take breaks without a single worry about his comfort and care, or about not being there when he passed. This organization is outstanding and I would recommend them to anyone I know without hesitation.