VITAS Healthcare - Cranberry Township

Not at all impressed. Aide comes after all the AM care is done. She is off half the days she is to show up with no back up. Requested supplies are either the wrong supplies/medication or never show up. They are so cheap that I have replaced them myself. Thank God I’m in healthcare and my family member is not actively dying. I can and have been taking care of her myself. Hospice companies are a dime a dozen. Pick a different one.

At first I thought this company was good. There were a few issues I spoke about in the survey. Recently I tried to join a support group and came across the most BIZZAR thing. NO SUPPORT GROUPS FOR WOMEN? Ongoing support groups for every other demographic. Not even an ongoing support group that includes women (other than Espanol, don’t speak Spanish.) the only demographic that has a gap in support options is women. I can’t join any of the on going support groups, I have to wait until June when the “general” one starts back up again. I don’t even need a women’s only group. But nope, women are not welcome in any right now. I called, they said this was an ongoing issue and they receive many complaints. PATHETIC!!! I was told they would follow up with me, they never did. Apparently Jason Cooper is the one in charge of this massive oversight. You are not inclusive you aren’t fooling anyone.

I agree with Kria's review! We loved the caregiver, Alyssa! Not her fault we are unhappy! They threw us under the bus as soon as they were pressured to get rid of a few of their patients! Their letter was a so-called "standard" letter stating that my mom's health improved, she has cancer and dementia which neither can improve!!! My mom is 91 years old and apparently is not declining fast enough for their program! My mother does not have a clue what day it is, what season it is or where she is! They were completely unprofessional not knowing that my mom would always tell them she was fine, as soon as they would leave she would complain of pain and discomfort! They should be aware of dementia symptoms and the behavior of a dementia patient!!!! Please do not use this hospice care as they will throw you away like you are a bag of crap!