Paramount Hospice and Palliative Care

My mother was in hospice care after being discharged from the hospital after she had suffered a fall and had some broken vertebrae and a broken rib. As she declined in the hospital it was recommended that she be placed in hospice care. Paramount Senior living in Bethel accepted her. When she arrived at the facility, she was assessed by the hospice nurse. The nurse seemed just so matter of fact and showed no compassion. Our mother had not been bathed nor the hospital gown that she had on from the hospital never changed. As our mother continued to decline, we found that no medication had been ordered for her to ease her heavy gasping breaths for air. Our mom suffered so much because there was no medication ordered. The hospice nurse had one job to do and she failed. Our mother eventually passed away after much suffering. This isn't the way hospice is supposed to work. Paramount never notified us that our mother had developed a fever and was not eating. Who knows how long our Mom would have been lying there without any meds being given to her if it were not for my sister, who went there early in the morning to see our Mom. I would NEVER recommend Paramount Hospice Care. Our mother suffered so, because the hospice nurse did not do her job. And she should never be in that role. When you are a hospice care giver, the patient and the family needs to be shown compassion and respect, and none of that ever occurred when she lie there suffering. Never send a loved one to be cared for by Paramount Hospice Care

I have the utmost gratitude and praise for the Paramount Hospice staff members. Their compassion and attention to EVERY detail surrounding my mom as her health began failing were impeccable. These wonderful angels lovingly cared for and prepared my mom to enter Jesus' waiting arms, and they empathetically helped prepare me for this hard transition. Since my mom passed, the Paramount Bereavement Coordinator has followed up with me to help me understand and navigate my grief. I am grateful beyond words for these dear people and the precious work they do.